Accelerating innovation at Mastercard
Mastercard is a global payments technology company with around 30,000 employees. They have offices around the world and decades of experience innovating in the field of financial services. To continue to innovate and stay relevant they had company wide initiatives to ‘reshape the digital economy’ and ‘modernize payments and transactions’.
Leigh and Eric focused on making sure the Mastercard workforce had the skills needed for these initiatives. They partnered with Strategyzer with two clear priorities. The first was to level up the strategy and innovation skills of its workforce. Paired with this was the desire to create a shared innovation language. This centered on the ability for teams across the company (and around the world) to easily align when working on new products and services.
The need for outcome driven training
The team at Mastercard had the challenge of upskilling a global workforce in the fast moving payments industry. Their business and technology environment was in constant flux and to keep up they knew they needed to change employee’s mindsets around innovation. They wanted tools and training that could make a lasting impact and set them up for success.
To keep their competitive edge, Mastercard partnered with Strategyzer and launched a 5 week training program for 60 of their product managers. We used a flipped classroom approach to allow employees to immediately apply what they were learning. This included async bite sized online learning modules paired with interactive live sessions that centered on real Mastercard projects.